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About Us

AIG Healthcare is a strategic management partner of VIPP, a leading US-based healthcare company that owns and operates state-of-the-art surgical hospitals, cardiovascular cath labs and diagnostic centers. Through end-to-end healthcare management, AIG’s team of medical professionals improve the clinical & financial outcomes for VIPP’s facilities.

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AIG Healthcare

The India Advantage


Paper Records

Until recently, US hospitals used paper medical records. Consequently, all of the work had to be done within the physical hospital building.

Paper Record

All resources working in one building


The technology boom brought two changes in healthcare:

Paper Medical Records became Digital

Communication became Real-Time

Touch & No Touch Team

Healthcare team could be split into two: ‘touch’ which physically met the patient & ‘no touch’ team which had no physical contact with the patient.

AIG healthcare

The AIG Model

AIG has developed a model whereby the ‘No Touch’ team can operate from a central management office in Gurgaon, India.

Typically, a senior doctor in the US is supported by a team of 8 healthcare professionals.
The cost of a typical US professional is more than three times their Indian counterparts. AIG has transferred the work of 50% of the doctor’s team to India, dramatically lowering the overall cost of operations.

Touch Team

Senior Doctor & Nurses
No-Touch Team

Medical, Financial, Management Staff Manage the
entire workflow from Gurgaon, India


Our Results

AIG's Medical Team

Our team of remote medical professionals manages the entire workflow of the patient: before, during, and after the patient’s visit with the doctor – allowing Senior Doctors in the US to see more patients with less effort.


Before the patient visit, our team prepares a comprehensive medical record that summarizes the patient’s medical information, giving our doctors a complete picture of the patient at the click of a button.


During the visit, our medical professionals take real-time notes of the conversation between the patient and the doctor. We prepare a comprehensive medical report for each patient that includes their past and present medical history, examination findings and the doctor’s assessment & treatment plan.


After the doctor finishes seeing the patient, our care coordinators make sure that all the doctor’s orders from arranging medications to scheduling tests and surgeries to coordinating referrals to other specialists are done in a timely manner.

50% |

Our medical team is powered by technology

AIG’s Finance Team

Our healthcare financial consultants, backed by our proprietary algorithms and technology, help maximize collections and minimize leakage.

Increased |

Our finance team is powered by technology

Smart EMR

We have developed a proprietary software with embedded algorithms and alerts that enables our consultants to manage complex US healthcare regulatory environment.

Contract Negotiation

Using custom data analytics tools and dashboards, we stay one step ahead and negotiate better paying contracts with insurance companies to optimize reimbursement for services performed.

End-to-end Revenue Cycle Management

Credential hospital and doctors, verify insurance benefits for patients, obtain authorization for testing and surgeries and manage the entire collection cycle.

AIG’s Multi-Channel Marketing Team

Our multichannel marketing team utilizes a host of digital marketing strategies to aggressively drive more patients at a lower cost to VIPP facilities.

Digital |

From building and optimizing our digital presence to organizing campaigns on Salesforce that target new patients to curating content to engage with existing patients, our digital marketing team is equipped with the knowledge and technology to attract new patients.

Our marketing team is powered by Technology

AIG’s Healthcare Technology Team

Our healthcare technology team develops, maintains and optimizes a robust digital infrastructure to help our team in India work with the US as one team.

100% | COVID pandemic

Our advanced IT systems helped our employees work from home and maintain 100% operational efficiencies during the entire COVID pandemic.

Our healthcare IT team is powered by technology

Paperless Facilities

Using proprietary technology and electronic medical record softwares, we have developed a paperless environment for VIPP facilities.

Unified Communications

Using unified telephone, texting and video conferencing solutions, we have connected teams in India & US in real-time allowing for seamless collaboration.

AIG Healthcare

Join Our Team

The team at AIG is unlocking a new dimension in Indo-US healthcare. , one where Indian professionals work on equal footing with their American counterparts, interacting directly with US doctors to develop solutions that improve patient care and reduce cost. We welcome you to join our team and help shape healthcare around the world.

Copyright © 2021. AIG Healthcare. All rights reserved.

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